Question: When running my One Touch Report, it is showing old figures or dates in the reports exported.


Answer:  One Touch Reporting saves the exported report into your My Documents folder, using the name of your forecast. If you have run the OTR report multiple times but not deleted the excel sheet, the new report will not be created and you will continue to see the old figures.


If you go into My Documents on your computer, you will find an excel document with the same name as your forecast.

If you delete this and then run the OTR again, this should produce the OTR report as expected.